Following instruction, the team swiftly stabilised the asset by proactively engaging with tenants and implementing a clear management structure. Immediate priorities included recovering arrears, renewing expired leases, and improving tenant relations, bringing order to a previously under-managed site. Our team carried out a full and structured handover from the previous managing agent, enabling the recovery of key data and laying the groundwork for efficient, effective management.

With the income stream now steady and well-managed, strategic upgrades were rolled out, including the introduction of 24-hour porter assistance. Investigations into historic utility charges uncovered billing errors, resulting in a significant reimbursement for the client. Health & Safety compliance was brought up to standard, and with tighter financial oversight, the block is now positioned for future investment into further communal improvements. Our team also oversee the lettings and tenant management for this development.