Services
At Nest Living, we are specialists in block and lettings management, with a particular focus on build-to-rent developments. From consultancy and mobilisation to asset stabilisation and ongoing management, our expert team delivers tailored solutions at every stage.
Nest Living:
Build to Rent Operational Services
Developer Consultancy
Pre, During and Post Development phases
Mobilisation
Ensuring a smooth handover
Asset Stabilisation
Unlocking the full potential of your Development
Management
Block and Lettings Management Services
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Service Details:
Ongoing Operational Management Services
Our Operational Management services are designed to ensure the seamless running of your development, maximising value, resident satisfaction, and long-term profitability. We offer a comprehensive suite of services, each tailored to enhance the operational performance of your assets and contribute to their sustained success. Our approach focuses on every aspect of operational excellence, from community building to financial management, using data-driven insights and best practices across the industry.
Resident and Stakeholder Engagement
We believe that successful developments are built on strong communities. Our team focuses on creating positive relationships between residents, occupiers, local stakeholders, and service providers. Through proactive engagement, we foster environments where people feel connected, supported, and valued. By developing lasting partnerships with local organisations, we also ensure that your development contributes positively to the surrounding area, driving social value while enhancing tenant satisfaction and retention.
Commercial Property Management
Our commercial property management services are tailored to maximise the value and operational efficiency of the commercial spaces within your development. From retail and office spaces to leisure and mixed-use areas, we take a hands-on approach to managing tenants, coordinating maintenance, and ensuring that your commercial units are performing to their full potential. Our team handles leasing, tenant relations, and operational issues, creating a proactive and tenant-friendly environment that supports long-term profitability.
ESG (Environmental, Social, Governance)
Sustainability is at the core of modern property management. We assist in embedding ESG principles across every facet of your development, from design and construction to operations and long-term asset management. Our services include advising on sustainable building practices, implementing energy-efficient systems, and developing strategies to reduce carbon footprints. We also help to ensure your development meets regulatory and reporting requirements, while fostering social responsibility through community engagement and ethical governance practices.
Block/Estate Management
Effective estate management is essential to maintaining the quality and performance of your development. We provide comprehensive estate management services, including the maintenance of communal spaces, landscaping, security, and health & safety compliance. Our team ensures that the entire property is well-maintained, functioning optimally, and providing residents and occupiers with a positive, safe, and enjoyable environment. We also monitor the condition of the building and infrastructure, proactively identifying any issues to prevent costly repairs in the future.
We provide a full range of facilities management services to ensure the smooth running of your development. Our team handles day-to-day operations such as maintenance, repairs, cleaning, and health & safety compliance, ensuring that the property remains in excellent condition at all times. Our facilities management services also extend to ensuring compliance with environmental and regulatory standards, helping to mitigate risks and reduce operational costs.
Service Charge Management
Managing service charges effectively is key to ensuring transparency and financial health within your development. We provide a comprehensive service charge management service, handling budgeting, invoicing, and the allocation of costs across tenants. Our team works to ensure that service charges are competitive, fair, and in line with industry standards, while maintaining the quality of services provided to residents. We also offer detailed reporting, ensuring all stakeholders are fully informed and confident in the financial management of the property
Staffing
We understand that having the right team is crucial to the success of any development. Our staffing services ensure that you have the best people in place to manage and operate your property efficiently. From on-site managers to customer service teams, we source and recruit staff who are aligned with your development’s ethos and objectives. We also provide training and ongoing support to ensure high levels of service and operational excellence.
Leasing
Our leasing services are designed to maximise occupancy rates and revenue. We work closely with owners and investors to develop tailored leasing strategies that attract the right tenants and optimise rental income. Whether it’s negotiating with potential tenants, or managing renewals, our team ensures that your leasing strategy aligns with your business objectives while maintaining a strong and stable tenant base.
Finance & Reporting
Effective financial management is at the heart of any successful development. We provide comprehensive finance and reporting services, from budgeting and forecasting to detailed performance reporting. Our team tracks key financial metrics, monitors cash flow, and ensures that the project remains on budget while identifying areas for cost savings and revenue enhancement. Our transparent, accurate financial reporting ensures that all stakeholders are informed and confident in the development’s financial health.
Technology
In the modern property market, leveraging technology is essential for operational efficiency and tenant satisfaction. Our technology services focus on implementing smart systems and digital tools that streamline property management, enhance the resident experience, and improve energy efficiency. We will ensure that on the back-end, your development is equipped with the latest technological innovations to support both operational excellence and future growth.
Mobilisation - Maximising Returns for Investors
At Nest Living, we understand that the success of any development is not just about getting the project off the ground; it’s about ensuring it delivers value at every stage of its lifecycle. Our expertise spans across residential, commercial, and mixed-use developments, allowing us to take a holistic approach to project mobilisation that benefits all stakeholders-from owners and investors to employees, residents, and the local community.
Maximising Investor Value
For owners and investors, our focus is always on maximising returns. We do this by ensuring that your asset is positioned to generate the highest possible income and operate efficiently from day one.
Our deep knowledge of market dynamics, leasing strategies, and customer needs ensures that your development is both financially viable and positioned for long-term success. We also take a proactive approach to identifying cost efficiencies, ensuring that the asset remains profitable throughout its lifecycle.
Engagement with Occupiers and Residents
Our leasing services are designed to maximise occupancy rates and revenue. We understand that the success of a residential or mixed-use development depends heavily on the satisfaction of its occupiers and residents. Our team works closely with project teams to ensure that the development meets the needs and expectations of the target market, with a focus on creating spaces that residents want to live in.
From building a sense of community to enhancing the overall user experience, we take a tenant-centric approach to ensure high levels of satisfaction and retention.
Long-Term Operational Excellence
Mobilisation doesn’t stop once the doors open. We continue to work closely with investors to ensure that operational strategies are being executed effectively, driving sustainable performance over the long term.
By providing ongoing operational support, regular performance reviews, and strategic adjustments, we ensure that your asset continues to deliver strong returns year after year.
In summary, our mobilisation service is designed to ensure a smooth handover process, with a clear focus on maximising returns for investors, meeting the needs of residents, and integrating the development into the local community. By taking a comprehensive approach to operational readiness, we ensure that your asset is primed to deliver both financial performance and social value. Please see more on our ongoing operational management services below.
Asset Stabilisation
At Nest Living, we understand that asset stabilisation is key to unlocking the full value of a development. Whether you’re seeking to maximise rental income, improve operational efficiency, or position the asset for a successful exit, our comprehensive approach ensures that your asset reaches its peak performance before any potential sale, refinancing, or repositioning.
Our asset stabilisation services encompass a range of strategies designed to improve revenue, enhance operational stability, and ensure full compliance with all applicable laws and regulations. We focus on leveraging real-time data, market insights, and strategic planning to create a clear path for value enhancement.
Legal and Compliance Assurance
We ensure that your asset is fully compliant with all local and national regulations. Our team stays up-to-date with changes in the legal landscape, ensuring that the property adheres to planning permissions, building regulations, health and safety laws, and environmental standards. We also manage compliance with landlord-tenant legislation, rent controls, and service charge regulations, ensuring that your asset operates within legal boundaries while mitigating any potential risks or liabilities.
Revenue Growth and Rent Optimisation
One of the core components of asset stabilisation is revenue maximisation. Through strategic analysis of market conditions and tenant demand, we identify opportunities to increase rents within legal limits, particularly in competitive markets or prime locations. This may include periodic rent reviews, lease restructuring, or the introduction of value-added services. Our team works closely with leasing agents to adjust rental pricing dynamically, ensuring that the property remains competitive while achieving the highest possible return on investment.
Data-Driven Insights and Performance Monitoring
We leverage advanced market intelligence and real-time data to monitor asset performance continuously. We can compile financial and operational reports that help you make informed decisions about your asset’s future. This data includes tenancy status, rent roll analysis, operating expenses, occupancy rates, and lease terms, providing a comprehensive overview that supports strategic decision-making. Whether you’re planning to hold, refinance, or sell, our data-driven insights ensure that you are well-prepared for any move.
Preparing for Sale or Exit Strategy
When preparing an asset for sale or exit, we ensure that it is in optimal condition to attract potential buyers and maximise sale price. This includes addressing any operational inefficiencies, improving tenant retention, and ensuring that the asset is financially stable and legally compliant. Our team will work to present the property in the most attractive light to prospective buyers by compiling accurate and transparent data, helping to build confidence and expedite the sales process.
Operational Efficiencies and Cost Management
We optimise operational performance through cost management and process improvements. By reviewing service contracts, maintenance schedules, and supplier agreements, we ensure that operating costs are controlled without compromising quality or service delivery. Additionally, we focus on enhancing tenant satisfaction, which in turn increases retention rates and reduces vacancies, driving more stable rental income.
Pre-Construction Consultancy
At Nest Living, we leverage our extensive experience in the Build to Rent (BTR) sector to provide strategic consultancy throughout the entire development journey -from initial concept through to project delivery and beyond.
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With a deep understanding of both the residential and commercial property markets, we offer our clients invaluable insights that shape every stage of their development process. By tapping into real-time market data across multiple regions, we can ascertain and provide a comprehensive view of the local landscape, ensuring that every decision is informed by up-to-date, actionable intelligence.
Our approach is centered around future-proofing assets to deliver sustainable income and long-term value. We start with detailed market research, using data-driven analysis to understand local demand, identify growth opportunities, and determine the most profitable niche for each asset. This allows us to develop bespoke strategies that optimise both design and operational efficiency.
Working closely with project teams, we ensure that every aspect of the development-from design to operational strategy-is aligned to maximise revenue potential and minimise costs
over the asset’s lifecycle. Our operational expertise and market knowledge empower our clients to make informed decisions that enhance performance and drive long-term returns. Our approach is rooted in Market Intelligence, leveraging detailed insights from local and regional property markets to inform every stage of your project. We also focus on the financial health of your project, offering Service Charge Budget Forecasting to ensure you’re on track for sustainable returns.
Our team’s expertise in Lettings helps to position your asset effectively in the market, ensuring the development resonates with the right tenant demographic and maximises leasing potential. Our focus on Leasing Strategy ensures you’re equipped with the right approach to attract and retain tenants quickly, driving revenue from day one. We also have excellent working relationships with numerous boutique and large estate agencies, and are happy to work with your preferred estate agent.
In addition, we can advise on ensuring your asset is not only attractive but highly functional.
We help to refine the design to meet market expectations while optimising space for long-term operational efficiency.
By partnering with us, you can be confident that your development will be equipped with the insights, strategies, and operational expertise needed to succeed in a competitive and ever-evolving market.
Under-Construction Consultancy
We provide hands-on consultancy during the Construction phase, ensuring that your development stays on track and delivers on its potential. Our team works closely with contractors, project managers, and key stakeholders to oversee every detail, from construction timelines to quality control, ensuring the project aligns with initial plans and budget.
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We focus on operational efficiency, helping to refine processes and solve any challenges that arise during construction. With our in-depth market knowledge and operational expertise, we ensure that the design, functionality, and project execution are tailored to meet long-term performance goals. Our proactive approach helps to mitigate risks, avoid costly delays, and ensure that your asset is positioned for success once completed.
Additionally, we continue to monitor local market conditions and provide ongoing market intelligence, so you can make informed decisions about leasing strategies, tenant demographics, and financial forecasting throughout the build phase. By partnering with Nest Living during construction, you can ensure that your project remains financially viable, market-ready, and positioned for strong performance from day one.
Types of Clients
At Nest Living, we specialise in managing a diverse portfolio of properties, ranging from expansive mixed-use developments to intimate residential units. Our services are customised to address the distinct requirements of each development and client, ensuring that both large-scale projects and smaller properties receive meticulous attention and management.
Below are the types of schemes we work with:
Build to Rent Developments
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Single and Multi-Housing
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The single and multi family rental market in the UK has experienced significant growth. This surge is driven by sustained demand from investors seeking stable returns and families desiring quality rental homes in urban and suburban settings.
At Nest Living, we have experience in managing both Single-Family Housing (SFH) and Multi-Family Housing (MFH). Whether you own a single-family home or a multi-unit building, our tailored property management services ensure your properties are well-maintained, tenants are satisfied, and legal compliance is upheld. We provide comprehensive management for both property types, optimising the operational efficiency and profitability of investments.
Shared Housing & Co-Living Spaces
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Shared Housing & Co-Living spaces have increased in popularity across the UK, as it offers affordable living options where tenants share common areas, such as kitchens and lounges, while having their own private rooms.
At Nest Living, we would take on the essential role of ensuring smooth operations in these environments. Our services include maintenance, ensuring the property complies with legal and safety regulations, managing tenant relations, handling finances, and fostering a positive, engaged community among residents. Whether it’s a traditional house share or a modern co-living space, we ensure both the property and the people within it thrive.
Case Studies
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Discover how Nest Living has helped transform properties into high-performing assets across the retail and residential sectors.